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Trusted inside the world's leading jewelry maisons.

A flagship boutique. A global high jewelry events program. Same platform on both floors.

Multi-level flagship boutique interior with glass display cases, a floating staircase, and a lounge seating area
Case study: flagship boutique

White-glove service for every presentation.

The challenge: inventory control

A multi-level flagship holds thousands of pieces across display cases, back-of-house storage, and the vault. When a client asks for a specific piece, it might be out for service, in a photo shoot, or with another advisor. Locating it meant calling around and searching floor by floor while the client waited.

The solution: integrated intelligence

PT Next deployed a unified boutique operations platform for:

  • Real-time, passive product tracking
  • Presentation tracking and conversion reporting
  • Supplies and consumables tracking for automated reorders
The impact: a new daily routine

Advisors now check a piece's live location on a phone or computer before leaving the client, and retrieve it directly. Weekly counts that took a full day finish in about an hour. Presentation and conversion data flows to the maison's intelligence team, figures they previously had no way to measure.

"Weekly counts went from a full day to about an hour."

Inventory Manager, Hamilton Jewelers

"The more we can do with Argos, the better."

5th Ave Flagship Security Manager

Immediate product retrieval
Every piece reaches the client table without a back-room search.
Private high jewelry event space with an exhibition room, a secured safe room, and a VIP viewing room
Case study: high jewelry events

Real-time visibility for every masterpiece.

The challenge: event location accuracy

High jewelry events run in temporary venues: an exhibition space, a safe room, private viewing salons. Pieces move between rooms constantly as clients request them. The maison tracked that movement with manual logs and radio calls, and locating a single piece could stall a presentation while the team searched.

The solution: PT Next intelligence

PT Next deployed a turnkey event operations platform to provide:

  • Real-time, passive location tracking
  • Immediate product retrieval for client presentations
  • Presentation tracking and conversion reporting
The impact: client experience

Staff located pieces on demand throughout the event. No presentation was delayed by a search.

The impact: security

Every movement left a timestamped record, replacing handwritten logs and end-of-night reconciliation.

Backed by Pac Team Group 75+ years in luxury

See what this looks like on your floor.

Start with a single event, or a 3-month boutique pilot.

See how a pilot works info@ptnext.com